Legal support for B2C / B2B e-commerce
Disorganised e-commerce paperwork costs more than you think – in UOKiK fines and lost customer trust.
Comprehensive e-commerce legal support for online store owners – B2C, B2B, dropshipping and marketplaces.
- We assess your needs. We know the right questions to ask online store owners.
- We recommend solutions tailored to your business model: B2C, B2B, dropshipping and marketplaces.
- We deliver documents tailored to you, not copied from a template, as part of our comprehensive e-commerce legal support.
Time to grow your e-commerce business with confidence.
You're unsure whether your documents are up to scratch
A free AI-generated template for your online store terms and conditions won't protect you.
Running an online store with template documents exposes you to a host of legal risks – from the first Omnibus Directive compliance check to problems with other applicable laws.
You're afraid of UOKiK fines and inspections
Unfair terms in your online store's terms and conditions are the most common reason supervisory authorities impose fines.
The first customer complaint leads to proceedings. Good consumer protection advice determines whether your online store makes it through an inspection.
GDPR is still a mystery to you
You collect customer data and use marketing tools, but without privacy policies and data protection procedures, you risk action by UODO.
Your online store needs a privacy policy, an incident response procedure and a list of policies for social media platforms, advertising systems and email marketing.
You want to sell B2B and B2C, but don't know the differences
Each model, whether B2C, B2B, dropshipping, or a sales platform, comes with different legal requirements and risks.
Without separate terms and conditions, you risk disputes. Sometimes your online store needs two different licence agreements, not one generic agreement.
You keep delaying your launch because the "paperwork" isn't ready
You leave legal issues until the last minute before launching a new online store – but that delay costs more than legal support.
Getting legal support at launch costs less than rescuing your store after its first complaint.
You want to expand, but foreign laws worry you
A law firm that works like your own in-house legal team.
Obsessed with e-commerce You're afraid of UOKiK fines and inspections
We know what an abandoned basket is and how a checkbox affects the customer journey.
We know e-commerce inside out – and our solutions help your business grow.
Experience backed by numbers You want to expand, but foreign laws worry you
We've supported dozens of online stores, from boutiques to major e-commerce platforms and marketplaces.
Providing legal support to B2C and B2B online stores is what we do every day.We speak the language of business, not legalese GDPR is still a mystery to you
No legal jargon. We turn legal requirements into clear rules, with documents you can understand and explain to your customers.
Complete cost certainty You keep delaying your launch because the "paperwork" isn't ready
A fixed price for a defined outcome. No surprises on your invoices. Your CFO will love us.
We take full responsibility You're unsure whether your documents are up to scratch
We don’t say ‘it depends’. We provide the best solutions for your online store and take responsibility for compliance with applicable law.
We believe lawyers are accountable for outcomes, not invoices.
Flexibility that keeps pace with e-commerce You want to sell B2B and B2C, but don't know the differences
Your e-commerce lawyer. Comprehensive legal support.
Legal documents for your online store Legal documents for your online store
We prepare the documents you need to run an online store or website: terms and conditions tailored to B2C and B2B sales, a GDPR-compliant privacy policy, and complaints and returns procedures.
Documents that help you comply with the Omnibus Directive and consumer protection law.
GDPR compliance for e-commerce GDPR compliance
We bring your processes into line with data protection requirements. This includes a privacy policy, privacy notices, marketing consents and security procedures.
We advise you on data protection and train your team to process customer data correctly.
B2B agreements and business relationships B2B agreements
Agreements with suppliers, manufacturers, and partners.
We protect your interests in dropshipping and fulfilment arrangements and in agreements with courier companies and sales platforms. We prepare licence and commercial agreements tailored to e-commerce and online services.
Complaint handling and consumer rights Complaint handling
Complaints procedures that comply with consumer law and protect consumer rights.
Advice on the Omnibus Directive and consumer protection. We represent you before UOKiK and other supervisory authorities.
Expansion and online business growth Online business growth
Documentation for selling in foreign markets, adapted to the requirements of individual EU countries.
Advice on e-commerce platforms, digital services, sales processes and customer journeys in new markets.
Ongoing legal support and strategic guidance Ongoing legal support
We respond quickly. In a crisis, we act immediately. We help solve the day-to-day legal issues that arise in e-commerce operations.
Advice on sales trends, copyright protection and intellectual property rights. Our legal services also include trade mark registration, protection against unfair competition and support in intellectual property disputes.
This won't be your typical lawyer–client relationship
What is it like to work with us?
How much does B2C / B2B e-commerce legal support cost?
The figures shown are indicative price ranges. We tailor every quote to your project following a free consultation.
Need ongoing support? See our subscription model – like having your own in-house legal team, without the cost of a full-time hire.
Frequently asked questions about e-commerce legal support
A starter document package, including online store terms and conditions, a privacy policy and procedures, costs approximately PLN 3,000–4,000 excl. VAT. Ongoing e-commerce legal support on a subscription basis starts at PLN 3,000 per month. We quote the price upfront, with no surprises.
Usually a few working days after we receive the details of your online store. We can move faster if you need an express service. We carry out a compliance audit and check that the documents have been properly implemented as a separate step.
We've supported dozens of online stores and sales platforms, from small boutiques to major marketplaces. We bring years of e-commerce experience. Read our case studies.
We prepare response templates for complaints, help resolve disputes, and represent you before supervisory authorities and in court proceedings. Our subscription includes consultations and ongoing support. E-commerce legal support also covers copyright protection for advertising materials and product descriptions.
We prepare documentation for sales in international markets, taking into account the requirements of EU countries. We advise on consumer law, data protection, and drafting marketing content and product descriptions for new markets. This is part of our e-commerce practice.
Not always. It depends on your business model. Consumer law doesn’t apply to all business customers, so the terms and conditions must reflect differences in consumer rights. We prepare versions tailored to your business model and digital services.
At a minimum, you need online store terms and conditions, a privacy policy, GDPR documentation and information about the right of withdrawal. We also recommend complaints procedures, promotion terms and conditions, product descriptions that comply with consumer law, and privacy notices. The documents you need depend on your product range and business model, so advice tailored to your business is essential.
AI is a great tool, but it needs a solid foundation. You can use the ready-made documents available in our shop as input for AI.